What do I do if my library card is blocked?
Answer
If your library card is blocked, it may be for various reasons listed in your online account. Follow the steps below based on the message you received:
- Card expired: Visit any location to renew your library card.
- Outstanding Fines: Pay fines online using the “Pay Fines Online” button with credit card or visit any library to pay with cash or check. Library cards become unblocked if less than $10 is owed.
- Overdue / Missing ILL: Return the ILL item to the location where you picked it up, and/or pay any associated fines.
If you are unable to log into your online account to see the reason, please submit a request via the question form on the right of the page, call the library, or visit a library location.